Client-Focused Relationship Banker

Bank of America; Hanover (NH); On-site; USD 38,000 - 54,000; Full time

Job summary

Bank of America in Hanover, NH seeks a client-focused associate to be the first contact for financial center clients. You will uncover personal banking needs and connect clients with specialists, while guiding self-service and transactional activities.

Responsibilities include opening and maintaining accounts, delivering exceptional client care, and proactively follow-up to deepen relationships. Weekend/extended hours may be required in a dynamic, regulated environment.

Qualifications

• Minimum of one year sales experience in a client-centric environment.
• Strong communication skills and ability to identify client solutions.
• Commissioned notary or ability to obtain notary commission within months.
• Willingness to work weekends or extended hours across centers.

Responsibilities

• Serve as first point of contact for financial center clients and uncover personal banking needs.
• Educate clients on self-service options and guide simple transactions.
• Leverage resources to optimize client experience and ensure accuracy.
• Open accounts and perform maintenance while complying with regulations.
• Engage clients and follow up to deepen relationships and drive业务 outcomes

Skills

Active Listening

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED

Associate's or Bachelor's in business/finance

Job description

Bank of America in Hanover, NH seeks a client-focused associate to be the first contact for financial center clients. You will uncover personal banking needs and connect clients with specialists, while guiding self-service and transactional activities.

Responsibilities include opening and maintaining accounts, delivering exceptional client care, and proactively follow-up to deepen relationships. Weekend/extended hours may be required in a dynamic, regulated environment.