Client-Focused Project Manager (Hybrid) - Drive Change

Broadridge Financial Solutions, Inc.; Town of Hunter (NY); Hybrid; USD 82,000 - 132,000; Full time

Job summary

Broadridge Financial Solutions, Inc. in New York seeks an energetic Project Manager to deliver an exceptional client experience for Corporate Clients.

You will build trusted relationships, collaborate across teams, and lead initiatives that make processes smarter, faster, and more effective in a hybrid workplace. With 5+ years of PM experience, you will develop business cases, document workflows, manage risks, and drive continuous improvement with stakeholders and technology teams.

Qualifications

• Minimum 5+ years of project management experience.
• Strong analytical and organizational skills.
• Proficiency with Excel, PowerPoint, and project planning tools.
• Experience with Visio, Power BI, Broadridge AI Tools or other GenAI applications for productivity.
• Excellent interpersonal and communication skills.
• A self-motivated self-starter who can work independently with little day-to-day guidance.
• Familiarity with Broadridge IC S products is a plus.
• Familiarity with Agile and Waterfall methodologies and change-management practices is preferred.
• Bachelor’s Degree or equivalent experience.

Responsibilities

• Support assigned projects within IC S from discovery and planning through implementation; develop and update project plans, track milestones and resources, and keep multiple concurrent efforts moving.
• Partner with business leaders to develop rigorous financial business cases and ROI analyses for each initiative, ensuring investment decisions are grounded in quantified costs, benefits and measurable value.
• Document current workflows, pain points, handoffs, and system and tool usage.
• Assess improvement opportunities and support the documentation, planning, and execution of practical process enhancements.
• Lead assigned projects through effective facilitation and coordination, including steering and working group forums; track and report progress through consistent status updates, dashboards, and metrics.
• Assess risks to timelines, budgets, scope, and client or customer experience; manage the impact of changes, help resolve resource and delivery issues across team boundaries, and elevate project-specific matters when needed.
• Proactively identify bottlenecks and operational challenges, investigate root causes, and develop sensible future-state efficiency solutions with little day-to-day guidance; take initiative to move recommendations toward action.
• Track progress across concurrent projects and maintain key artifacts - including meeting transcripts and summaries, detailed process maps, status trackers, risk and issue logs, and team SharePoint resources.
• Help prepare leadership updates, change communications, and rollout plans; support implementation, change management, and lessons learned across products.

Skills

Project management

Analytical skills

Communication

Cross-functional collaboration

Organizational skills

Independent working

Adaptability

Education

Bachelor’s Degree or equivalent experience

Tools

Excel

PowerPoint

Visio

Power BI

Broadridge AI Tools

GenAI tools

Job description

Broadridge Financial Solutions, Inc. in New York seeks an energetic Project Manager to deliver an exceptional client experience for Corporate Clients.

You will build trusted relationships, collaborate across teams, and lead initiatives that make processes smarter, faster, and more effective in a hybrid workplace. With 5+ years of PM experience, you will develop business cases, document workflows, manage risks, and drive continuous improvement with stakeholders and technology teams.