Client-Focused Project Coordinator

Cutting-Edge-Countertops; Perrysburg (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Cutting Edge Countertops is seeking a Project Coordinator in Perrysburg, OH to serve as the trusted link between customers and fabrication teams. You will manage multiple custom countertop projects, maintain clear customer communication, and ensure on-time execution from quote through order completion.

Ideal candidates demonstrate ownership, strong organizational skills, and calm problem-solving under pressure, while keeping the customer experience at the center of every interaction.

Qualifications

• Experience in customer-facing project coordination or order management.
• Strong communication and problem-solving skills.
• Ability to manage multiple projects with deadlines.

Responsibilities

• Serve as the primary point of contact for customers from quote through order completion.
• Keep customers informed on project status, timing, and changes.
• Explain product options and add-ons to support informed purchasing decisions.
• Bridge between customers, sales, production, scheduling, and installation teams.
• Manage multiple custom projects with schedules, approvals, and documentation.
• Enter and maintain complete project information in internal systems.
• Identify missing information and coordinate corrections before work moves forward.
• Handle customer concerns calmly and professionally.

Skills

Customer communication

Organization under pressure

Attention to detail

Time management

Verbal and written communication

Tools

ERP software

Job description

Cutting Edge Countertops is seeking a Project Coordinator in Perrysburg, OH to serve as the trusted link between customers and fabrication teams. You will manage multiple custom countertop projects, maintain clear customer communication, and ensure on-time execution from quote through order completion.

Ideal candidates demonstrate ownership, strong organizational skills, and calm problem-solving under pressure, while keeping the customer experience at the center of every interaction.