Client-Focused Policy Service Specialist

Brown & Brown; Orlando (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401k

Student loan assistance

Tuition reimbursement

Mental health support

Paid time off

Holidays

Partner discounts

Job summary

Braishfield Associates, a division of Hull & Company, LLC, seeks a Customer Service Specialist to join our Orlando, FL team. The primary duty is servicing customer accounts and supporting policy administration.

The ideal candidate brings strong communication, confidentiality, and a client-focused mindset, thriving in a collaborative environment with attention to detail and multi-tasking skills. We value teammates who contribute to reaching our service goals.

Qualifications

• You have a client-focused attitude and value relationships and trust.
• You are detail oriented, organized and a strong listener.
• You are a great team player with a positive attitude.

Responsibilities

• Set up New and Renewal client records.
• Review applications and bind policies.
• Issue policies and process endorsements, cancellations, renewals.
• Follow up for missing file documentation.
• Order loss control reports and ensure compliance.
• Maintain quality control guidelines and support other tasks.

Skills

Client-focused attitude

Team player

Excellent communication

Detail oriented

Multi-tasking

Confidentiality

Listening skills

MS Office proficiency

Education

High School or equivalent

2-20 license within 90 days

Tools

MS Office Suite

Job description

Braishfield Associates, a division of Hull & Company, LLC, seeks a Customer Service Specialist to join our Orlando, FL team. The primary duty is servicing customer accounts and supporting policy administration.

The ideal candidate brings strong communication, confidentiality, and a client-focused mindset, thriving in a collaborative environment with attention to detail and multi-tasking skills. We value teammates who contribute to reaching our service goals.