Client-Focused Personal Lines Account Manager

gpac; Kingsport (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

gpac is seeking a Personal Lines Account Manager to deliver proactive service and tailored coverage solutions to clients in Tennessee.

You will manage a portfolio, assess needs, prepare quotes, assist with claims, and build lasting relationships. A Property & Casualty license and at least two years of experience are preferred; bachelor's degree and CRM/insurance software experience are a plus.

Qualifications

• Minimum of 2 years of personal lines insurance experience.
• State license in Property & Casualty.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Customer-centric mindset with a passion for helping others.
• Ability to work independently and as part of a team.
• Bachelor's degree in Business, Finance, or related field (preferred).
• Experience with insurance software and CRM systems (preferred).
• Willingness to pursue professional designations (e.g., CISR, CIC).

Responsibilities

• Manage a portfolio of personal lines insurance accounts, providing exceptional service to clients.
• Review and assess client insurance needs, recommend coverage options, and prepare quotes.
• Assist clients in claims processing, ensuring a smooth and efficient resolution.
• Stay up-to-date on industry trends and insurance products to provide informed advice.
• Build and maintain strong client relationships through regular communication.

Skills

Communication skills

Interpersonal skills

Attention to detail

Organizational skills

Teamwork

Education

Bachelor's degree in Business, Finance, or related field

Tools

Insurance software

CRM systems

Job description

gpac is seeking a Personal Lines Account Manager to deliver proactive service and tailored coverage solutions to clients in Tennessee.

You will manage a portfolio, assess needs, prepare quotes, assist with claims, and build lasting relationships. A Property & Casualty license and at least two years of experience are preferred; bachelor's degree and CRM/insurance software experience are a plus.