Client-Focused Personal Insurance Account Manager

The Jonus Group; Pawtucket (RI); On-site; USD 55,000 - 70,000; Full time

Job summary

The Jonus Group in Rhode Island is seeking a personable Personal Insurance Account Manager to quote, bind, and service personal lines policies for a diverse client base.

You will identify cross-selling opportunities, manage end-to-end client relationships from new business through renewals, and collaborate with multiple carriers to secure competitive rates and coverage. The role emphasizes outstanding customer service and follow-through in a broker/agency environment.

Qualifications

• Previous experience with personal lines coverages in an agency or brokerage setting.
• Proven customer service and sales skills.
• Strong organizational skills with the ability to self-direct daily responsibilities.

Responsibilities

• Manage day-to-day service and overall account management for personal lines clients.
• Quote, bind, and issue new and renewal policies accurately and efficiently.
• Negotiate with carrier underwriters to secure the most competitive rates and coverage.
• Identify opportunities to cross-sell and round out accounts.
• Maintain and strengthen client relationships through consistent, professional communication.
• Collaborate with multiple carriers and utilize various rating systems to support client needs.

Skills

Customer service

Sales skills

Organizational skills

Communication skills

Education

Active Property & Casualty license

Tools

Carrier rating platforms

Job description

The Jonus Group in Rhode Island is seeking a personable Personal Insurance Account Manager to quote, bind, and service personal lines policies for a diverse client base.

You will identify cross-selling opportunities, manage end-to-end client relationships from new business through renewals, and collaborate with multiple carriers to secure competitive rates and coverage. The role emphasizes outstanding customer service and follow-through in a broker/agency environment.