Client-Focused Personal Banker I

Fifth Third Bank, N.A.; Suwanee (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

Fifth Third Bank, Suwanee, GA, is seeking a Retail Personal Banker I through a 4–8 week onboarding program that includes rotations in operations and Sales & Service. The program culminates in a certification to demonstrate skills for the Personal Banker I role, a position centered on consultative sales to meet customers' financial needs.

The role emphasizes acquiring new households and deepening relationships, cross-selling, and collaborating with Mortgage, Small Business, and other partners.

Qualifications

• College degree or work experience (transferable skills)
• Experience in financial industry preferred
• Ability to develop comfort with sales activities to acquire customers and cross-sell
• Understand advanced math functions for credit/financial analysis
• Professional appearance and communication
• S.A.F.E. Act registration required at employment (NMLS)

Responsibilities

• Use consultative sales and Financial Needs Assessment to build customer profiles and identify needs
• Maintain knowledge of Retail products and services and recommend solutions
• Proactively reach out to customers and set appointments for reviews
• Cross-sell to existing customers and engage in outside sales activities
• Build relationships with internal partners and refer customers for holistic solutions
• Meet or exceed customer experience and production goals

Skills

Sales experience

Communication

Customer service

Financial literacy

Ethical judgment

Education

College degree or work experience

Job description

Fifth Third Bank, Suwanee, GA, is seeking a Retail Personal Banker I through a 4–8 week onboarding program that includes rotations in operations and Sales & Service. The program culminates in a certification to demonstrate skills for the Personal Banker I role, a position centered on consultative sales to meet customers' financial needs.

The role emphasizes acquiring new households and deepening relationships, cross-selling, and collaborating with Mortgage, Small Business, and other partners.