Client-Focused Personal Banker

Fidelity Bank; Bethlehem (Northampton County); On-site; USD 40,000 - 50,000; Full time

Job summary

Fidelity Bank in Bethlehem, PA is seeking a highly motivated, customer-oriented individual to join our Bethlehem Branch. You will support customer transactions, educate clients on products, and collaborate across departments to ensure superior service.

The role emphasizes engaging customers, identifying financial needs, and contributing to branch goals within a dynamic daily workflow.

Qualifications

• Customer-focused mindset with ability to engage customers and identify needs.
• Ability to educate clients on banking products and digital tools.
• Flexible to branch workflow and cross-functional communication.

Responsibilities

• Assist customers with transactions and deposits.
• Engage customers to identify financial needs and recommend products.
• Support cross-selling and customer retention across client base.
• Process documentation and perform point-of-sale transactions.
• Collaborate with colleagues to ensure branch efficiency.

Skills

Customer service

Sales skills

Communication

Teamwork

Job description

Fidelity Bank in Bethlehem, PA is seeking a highly motivated, customer-oriented individual to join our Bethlehem Branch. You will support customer transactions, educate clients on products, and collaborate across departments to ensure superior service.

The role emphasizes engaging customers, identifying financial needs, and contributing to branch goals within a dynamic daily workflow.