Client-Focused Operations Specialist

LPL Financial LLC; Fort Mill, Charlotte (SC, NC); On-site; USD 30,000 - 51,000; Full time

Benefits offered by this job

401K matching

Health benefits

Employee stock options

Paid time off

Volunteer time off

Job summary

LPL Financial Holdings Inc. is seeking an Operations Specialist to support Wealth Advisors Group by handling account operations, client inquiries, and money movements.

The role emphasizes high-touch service to advisors and end-clients within a fast-paced team environment. Ideal candidates have 2+ years in customer service or operations, a Bachelor's degree or equivalent experience, and are proficient in navigating financial processes, RMDs, repapering, and 1099s.

Qualifications

• 2+ years’ experience in customer service or operations
• Ability to communicate clearly with clients and internal partners

Responsibilities

• Assist end-clients and internal partners via calls, emails, and mailings
• Proactive outreach to clients/advisors on time-sensitive activities
• Research complex issues and resolve inquiries promptly
• Prepare client reports and proposals as required
• Coordinate account activities and mainta in compliance with policies

Skills

Customer service

Operations

Interpersonal skills

Education

Bachelor’s degree or equivalent experience

Tools

SIE

Series 7

Job description

LPL Financial Holdings Inc. is seeking an Operations Specialist to support Wealth Advisors Group by handling account operations, client inquiries, and money movements.

The role emphasizes high-touch service to advisors and end-clients within a fast-paced team environment. Ideal candidates have 2+ years in customer service or operations, a Bachelor's degree or equivalent experience, and are proficient in navigating financial processes, RMDs, repapering, and 1099s.