Senior Client Operations Specialist

LPL Financial; Tempe (AZ); On-site; USD 33,000 - 54,000; Full time

Benefits offered by this job

401K matching

Health benefits

Employee stock options

Paid time off

Volunteer time off

Job summary

LPL Financial is seeking an Operations Specialist to join the Wealth Advisors Group, providing operational support to corporate-based advisors and clients. You’ll handle tasks like account openings, money movements, and transfers, while delivering high-touch service.

The role emphasizes collaboration, adherence to policies, and the ability to manage inquiries with professional client interaction. Ideal candidates are client-service driven and proactive in a fast-paced environment.

Qualifications

• Bachelor’s degree or equivalent years of industry experience.
• 2+ years’ experience in customer service or operations.

Responsibilities

• Assist end-clients and internal partners through inbound and outbound phone calls, emails, faxes, and mailings.
• Proactive outreach to clients and advisors on time-sensitive activities - RMDs, repapering accounts, distributions, and 1099s.
• Research complex issues and resolve inquiries in a timely matter.
• Regularly exercise excellent business judgment.
• Prepare forms and submit instructions for account activities on behalf of advisors and end clients for new accounts, money movement, account transfers, and account maintenance.

Skills

Customer service

Operations

Account management

Phone support

Communication

Education

Bachelor’s degree or equivalent experience

Tools

CRM software

Job description

LPL Financial is seeking an Operations Specialist to join the Wealth Advisors Group, providing operational support to corporate-based advisors and clients. You’ll handle tasks like account openings, money movements, and transfers, while delivering high-touch service.

The role emphasizes collaboration, adherence to policies, and the ability to manage inquiries with professional client interaction. Ideal candidates are client-service driven and proactive in a fast-paced environment.