Client-Focused Office Support Specialist

Cass County; Northern (KY); Hybrid; USD 36,000 - 47,000; Full time

Job summary

Cass County in Kentucky is seeking an on-site, full-time office support clerk to assist staff in processing state and federal programs. You will greet clients and visitors, manage mail, maintain forms and supply storage, and support multiple agency teams including Public Health, WIC, and Social Services.

The role requires accurate typing, strong English, proofreading, and the ability to follow complex instructions while delivering courteous service. A valid driver's license is required.

Qualifications

• Three years of increasingly responsible clerical experience or experience working with the public.
• Ability to type with good English, strong proofreading and organizational skills.
• Ability to communicate clearly and follow moderately complex instructions; follow precedents and regulations.

Responsibilities

• Greet and assist clients and visitors, handling initial contact professionally.
• Manage mail, forms/papers inventory, and supply storage areas.
• Oversee the EBT card system and support agency workflow across departments.
• Perform general office duties to support Public Health, WIC, IMU, Child Support, Social Services and Transportation.

Skills

Typing

Proofreading

English proficiency

Organizational skills

Customer service

Job description

Cass County in Kentucky is seeking an on-site, full-time office support clerk to assist staff in processing state and federal programs. You will greet clients and visitors, manage mail, maintain forms and supply storage, and support multiple agency teams including Public Health, WIC, and Social Services.

The role requires accurate typing, strong English, proofreading, and the ability to follow complex instructions while delivering courteous service. A valid driver's license is required.