Public Benefits Admin Specialist – Client Support

Commonwealth of Kentucky; Covington (KY); On-site; USD 36,000 - 54,000; Full time

Job summary

Commonwealth of Kentucky, Covington, KY, seeks an Administrative Specialist to support eligibility staff and serve as the first point of contact for clients seeking public benefits. The role involves data entry, file maintenance, and preparation of reports in a busy office.

Requirements include a bachelor’s degree and at least one year of professional or administrative experience. A fingerprint background check and E-Verify participation are part of the process, with government timelines and

Qualifications

• Bachelor's degree required.
• One year of professional, administrative, or business experience required.
• Education may substitute for experience on a year-for-year basis.
• Experience may substitute for education on a year-for-year basis.

Responsibilities

• Answer inquiries and provide information in person, by telephone or by email.
• Scan and index documentation.
• Maintain files, logs, manuals or other documents.
• Prepare documents for filing, storage, data entry or processing.
• Run weekly payroll reports.
• Prepare daily, monthly or annual records or reports.
• Operate office equipment.
• Order office supplies and maintain inventory.
• Distribute mail or parcels.

Skills

Integrity

Professionalism

Time management

Customer service

Detail oriented

Team player

Written communication

Verbal communication

Education

Bachelor's degree

Job description

Commonwealth of Kentucky, Covington, KY, seeks an Administrative Specialist to support eligibility staff and serve as the first point of contact for clients seeking public benefits. The role involves data entry, file maintenance, and preparation of reports in a busy office.

Requirements include a bachelor’s degree and at least one year of professional or administrative experience. A fingerprint background check and E-Verify participation are part of the process, with government timelines and