Office Support Specialist

Cass County; Northern (KY); Hybrid; USD 36,000 - 47,000; Full time

Job summary

Cass County in Kentucky is seeking an on-site, full-time office support clerk to assist staff in processing state and federal programs. You will greet clients and visitors, manage mail, maintain forms and supply storage, and support multiple agency teams including Public Health, WIC, and Social Services.

The role requires accurate typing, strong English, proofreading, and the ability to follow complex instructions while delivering courteous service. A valid driver's license is required.

Qualifications

• Three years of increasingly responsible clerical experience or experience working with the public.
• Ability to type with good English, strong proofreading and organizational skills.
• Ability to communicate clearly and follow moderately complex instructions; follow precedents and regulations.

Responsibilities

• Greet and assist clients and visitors, handling initial contact professionally.
• Manage mail, forms/papers inventory, and supply storage areas.
• Oversee the EBT card system and support agency workflow across departments.
• Perform general office duties to support Public Health, WIC, IMU, Child Support, Social Services and Transportation.

Skills

Typing

Proofreading

English proficiency

Organizational skills

Customer service

Job description

Job Category: Health, Human & Veterans Services

Requisition Number: OFFIC001258

Full-Time

On-site

Locations

Showing 1 location

Description

PURPOSE OF POSITION: To aid staff in processing and administering state and federal mandated programs as efficiently and effectively as possible by performing clerical assignments requiring a degree of independent judgment and knowledge of agency procedures and practices.

WORK PERFORMED/JOB FUNCTIONS: Perform as an office support staff member professionally, receiving all clients and visitors, and knowing the value of initial
contact with the agency. Use time productively by assisting with all office support duties. Manage income and outgoing mail. Manage all facets of the EBT card system. Manage agency forms/packets inventory. Maintain organization of specific storage and supply rooms. Perform general office support for the entire agency, including Public Health, WIC, IMU, Child Support, Social Services, and Transportation in a productive, efficient manner. Contribute to the agency-wide team process of service
delivery. Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES: Ability to type, good use of English, good proof-reading skills/spelling, and display organizational skills. Knowledge of agency,
workers, and programs involved; ability to communicate clearly and concisely in a helpful, tactful manner in dealing with clients/public/staff; understand and follow moderately complex oral and written instructions; make minor decisions in accordance with precedents and regulations, and apply these to work situations; ability to maintain respectful and effective working relationships.

MINIMUM TRAINING, EXPERIENCE, OR CERTIFICATIONS: Three years of increasingly responsible clerical experience or experience working with the public. Must possess a valid driver’s license.

PHYSICAL EFFORT: Sedentary to light physical activities requiring stooping, kneeling, crouching, reaching, handling, talking, hearing, and close
vision. The employee must occasionally lift and or move up to 35 pounds. Typically in an office environment.

HOURLY RANGE: $26.34-$34.53

CLOSING DATE: Friday, September 11, 2026 @ 4:30 PM

Cass County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.