Client-Focused Litigation Support Specialist

Fox Rothschild; Denver (CO); On-site; USD 48,000 - 54,000; Full time

Job summary

Fox Rothschild LLP in Denver, CO, is seeking a Client Service Specialist to provide legal administrative support to a team of attorneys. The role emphasizes superior client service, calendar management, document preparation, and confidential handling of client information.

Candidates should have 5+ years of law-firm experience with Colorado court filing procedures, strong MS Office skills, and excellent communication abilities.

Qualifications

• Associate’s Degree preferred; Bachelor’s Degree a plus; applicable work experience may be considered in lieu of a degree.
• Minimum of five (5) years related experience at a law firm or legal or corporate department.
• Strong experience in Colorado local and state electronic court filing procedures.

Responsibilities

• Provide superior client service by answering and screening calls in a courteous and timely manner and providing other client assistance when needed.
• Work closely with attorneys and clients to ensure seamless transfer of information.
• Facilitates the management of client specific data to enhance the overall approach to dedicated interactions.
• Manage workflow of assigned tasks and projects, prioritizing incoming tasks to meet deadlines and coordinate with other support services to complete work.
• Manage attorney calendars and assist in meeting deadlines, coordinate attorney and/or client travel arrangements and collaborate with the client regarding same.
• Prepare legal documents, memoranda, and correspondence from draft or dictated text.
• Create, edit, format, and proofread documents, spreadsheets and presentations with the highest level of accuracy and attention to detail.
• Assist multiple attorneys as primary assignment and provide additional support, back‐up, and PTO coverage for the CSS assigned to the team.
• Transmit legal documents, memoranda, and correspondence to clients, witnesses and court officials by electronic filing, fax, email, mail and/or messenger.
• Process new business requests by working closely with the New Business Intake Team by opening new matters; preparing and reviewing conflicts submissions; close matters; and create and maintain client case files using appropriate recordkeeping software.
• Calendar all critical deadlines and other dates requiring action into a calendaring database and ensure accurate calculations; maintain and manage these deadlines.

Skills

Client service

Legal terminology

Attention to detail

MS Office

Typing 60 wpm

Court filing procedures

Communication skills

Confidentiality

Education

Associate’s Degree

Bachelor’s Degree

Tools

Recordkeeping software

Electronic filing system

Job description

Fox Rothschild LLP in Denver, CO, is seeking a Client Service Specialist to provide legal administrative support to a team of attorneys. The role emphasizes superior client service, calendar management, document preparation, and confidential handling of client information.

Candidates should have 5+ years of law-firm experience with Colorado court filing procedures, strong MS Office skills, and excellent communication abilities.