Client-Focused Front Desk Pro | Growth & Benefits

State Farm; Wheeling (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Training & development

Vision insurance

Paid time off

Job summary

State Farm agent team seeks a motivated receptionist to support daily client interactions and help grow a customer-focused practice in Wheeling, IL. You will greet visitors, route inquiries, and assist with policy-related questions while delivering friendly, accurate service.

Ideal candidates are energetic self-starters who thrive in a fast-paced environment, with a commitment to teamwork and professional development. Competitive compensation and benefits accompany this role.

Qualifications

• Excellent interpersonal skills.
• Excellent communication skills - written, verbal and listening.
• People-oriented attitude with a customer-first mindset.
• Strong organizational skills and attention to detail.
• Self-motivated and proactive in problem solving.
• Commitment to delivering outstanding customer service.
• Ability to work effectively in a team setting.
• Willingness to multi-task in a fast-paced environment.
• Desire for growth within the agency and industry.
• Dedication to professional development and training.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Skills

Interpersonal skills

Communication skills

People oriented

Organizational skills

Self-motivation

Attention to detail

Problem solving

Customer service

Team player

Multitasking

Job description

State Farm agent team seeks a motivated receptionist to support daily client interactions and help grow a customer-focused practice in Wheeling, IL. You will greet visitors, route inquiries, and assist with policy-related questions while delivering friendly, accurate service.

Ideal candidates are energetic self-starters who thrive in a fast-paced environment, with a commitment to teamwork and professional development. Competitive compensation and benefits accompany this role.