Client-Focused Eligibility Admin Specialist

State of Iowa; Cedar Rapids, Iowa (IA, LA); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plans

Flexible spending accounts

Life insurance

Employee assistance program

Employee discount programs

Job summary

The State of Iowa's Iowa Health and Human Services department seeks an Eligibility Determinations Administrative Support Assistant to join the Linn County office, Monday–Friday, 8 am–4:30 pm. The role emphasizes organization, teamwork, and providing essential clerical and customer service support.

New hires start at a base salary of $17.64 hourly ($36,691.20 annually). The position includes benefits, background checks, and opportunities for growth within a values-driven state agency.

Qualifications

• One year of full-time office/clerical experience.
• A mix of education and experience may satisfy requirements.
• Experience as Administrative Support Assistant 1 in state service is a plus.
• Background check is required.

Responsibilities

• Coordinate operations and manage supplies to keep the office running smoothly.
• Provide friendly, professional assistance to customers and staff in person or by phone.
• Handle documents: scanning, indexing, uploading, and distributing mail.
• Support team members with routine administrative tasks and backup as needed.
• Stay informed on policies and procedures through training.

Skills

Organization

Attention to detail

Task prioritization

Communication

Customer service

Microsoft Office

Dependability

Confidentiality

Travel flexibility

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Windows navigation

Job description

The State of Iowa's Iowa Health and Human Services department seeks an Eligibility Determinations Administrative Support Assistant to join the Linn County office, Monday–Friday, 8 am–4:30 pm. The role emphasizes organization, teamwork, and providing essential clerical and customer service support.

New hires start at a base salary of $17.64 hourly ($36,691.20 annually). The position includes benefits, background checks, and opportunities for growth within a values-driven state agency.