Client-Focused Consumer Banker: Grow Relationships

First Financial Bank; Cincinnati (OH); On-site; USD 25,000 - 28,000; Full time

Job summary

First Financial Bank is seeking a Consumer Banker in Cincinnati to deepen client relationships by opening accounts, engaging clients, and referring to Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management teams. The role emphasizes meeting sales and service goals while maintaining risk controls and regulatory compliance.

Ideal candidates have 2–3 years of client service and sales experience in retail, a high school diploma, and strong sales skills.

Qualifications

• 2-3 years client service experience in a retail environment.
• 2-3 years sales and service experience with previous success in achieving sales and service goals in retail environment.
• High school diploma or GED is required.
• Associate’s degree and/or equivalent work experience in sales is preferred.
• Possesses strong sales skills.

Responsibilities

• Open accounts and perform maintenance.
• Run a Teller drawer as deemed necessary by management.
• Support client engagement through active calling, client conversations, and follow up.
• Partner with internal constituencies to bring appropriate level of expertise to the client.
• Ensure client follow up calls are conducted in the proper time frame.
• Maintain all operational and risk management standards.
• Assist clients transact business within the branch, drive-thru, by phone and email.
• Model the way for peers and coworkers aligned with First Financials Mission and Values.
• Adhere to compliance and regulatory procedures.

Skills

Client service

Sales

Communication

Education

High school diploma/GED

Associate’s degree preferred

Job description

First Financial Bank is seeking a Consumer Banker in Cincinnati to deepen client relationships by opening accounts, engaging clients, and referring to Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management teams. The role emphasizes meeting sales and service goals while maintaining risk controls and regulatory compliance.

Ideal candidates have 2–3 years of client service and sales experience in retail, a high school diploma, and strong sales skills.