Client-Focused Child Support Administrative Specialist

Eau Claire County; Eau Claire (WI); On-site; USD 32,000 - 46,000; Full time

Job summary

Eau Claire County seeks an Administrative Specialist for the Child Support Agency to greet customers, answer calls, and provide information and forms. You will manage records, perform data entry in KIDS, and prepare reports for directors and staff.

Notary duties are included, along with scheduling and supplies management. Ideal candidates will have a high school diploma, at least a year in an office setting serving the public, and the ability to obtain a background check and fingerprinting

Qualifications

• High school diploma or equivalent required.
• One year of office experience handling public interactions.
• Must pass Department of Justice background check and fingerprinting.

Responsibilities

• Greet customers in person and on the phone; respond to inquiries about child support issues.
• Process applications, referrals, and necessary documents; prepare correspondence and reports.
• Maintain and organize case files; enter and retrieve data in KIDS; maintain records and prepare reports.
• Assist with scheduling, travel arrangements for trainings, and ordering office supplies.
• Assist with notary duties and acting as Notary for the agency and public.

Skills

Customer service

Reception duties

Data entry

Notary knowledge

Microsoft Word

Microsoft Excel

Education

High school diploma or equivalent

Tools

KIDS system

Microsoft Word

Microsoft Excel

Job description

Eau Claire County seeks an Administrative Specialist for the Child Support Agency to greet customers, answer calls, and provide information and forms. You will manage records, perform data entry in KIDS, and prepare reports for directors and staff.

Notary duties are included, along with scheduling and supplies management. Ideal candidates will have a high school diploma, at least a year in an office setting serving the public, and the ability to obtain a background check and fingerprinting