Client-Focused Banking Specialist II

Orrstown Bank; New Holland (Lancaster County); On-site; USD 36,000 - 48,000; Full time

Job summary

Orrstown Bank in New Holland, PA is seeking a Banking Specialist II to serve as the primary representative for the financial center, handling paying/receiving transactions and supporting client servicing and new account requests.

You will use the bank's conversation strategy, perform conversational discovery to align client needs with solutions, and balance risk with a strong focus on the client experience. A high school diploma and cash handling experience are required.

Qualifications

• High school diploma or equivalent required.
• Prior cash handling experience; minimum 1 year in related banking positions preferred.
• Proficient reading, verbal, and written communication; mathematical, computer, and interpersonal relations skills.
• Strong attention to detail; organized; understand bank products/services for cross-selling.
• Knowledge of and adherence to security procedures.

Responsibilities

• Serve as a primary representative for the financial center in processing paying/receiving transactions for client requests.
• Support client servicing and new account requests.
• Engage in conversational discovery with clients to align their needs with appropriate solutions.
• Exercise good judgement to balance risk with the client experience.

Skills

Client conversational skills

Cross-selling

Attention to detail

Communication skills

Sound judgement

Education

High school diploma or equivalent

Job description

Orrstown Bank in New Holland, PA is seeking a Banking Specialist II to serve as the primary representative for the financial center, handling paying/receiving transactions and supporting client servicing and new account requests.

You will use the bank's conversation strategy, perform conversational discovery to align client needs with solutions, and balance risk with a strong focus on the client experience. A high school diploma and cash handling experience are required.