Client-Focused Banking Relationship Banker

Testing Site - JPMC; Bossier City (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase in Louisiana is seeking a Relationship Banker to represent the brand with hospitality, leveraging banking solutions and technology to assist clients. You will build and retain relationships, understand financial needs, and provide thoughtful solutions at the branch.

Responsibilities include meeting clients in person or by phone, educating them on Chase Mobile App and online banking, and collaborating with specialists to address complex financial needs while adhering to policies

Qualifications

• 1+ year of sales experience in Retail Banking or financial services.
• Ability to create memorable client experiences and tailor solutions.
• Excellent communication skills in person and by phone.
• Ability to resolve client issues with attention to detail.
• Commitment to risk management and compliance requirements.
• Work in branch hours including weekends and some evenings.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming environment.
• Manage assigned clients, meet with them in person or by phone to build relationships and tailor recommendations.
• Communicate clearly to understand and address client needs and build trust.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, and ATMs for convenient banking.
• Learn products and procedures quickly to consult with clients and connect them to specialists.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Customer focus

Communication skills

Problem solving

Time management

Regulatory compliance

Education

High school diploma or GED

SIE/FINRA licenses

State registration / Life licenses

Tools

NMLS registration

Banking software

Chase Mobile / Chase.com

Job description

JPMorgan Chase in Louisiana is seeking a Relationship Banker to represent the brand with hospitality, leveraging banking solutions and technology to assist clients. You will build and retain relationships, understand financial needs, and provide thoughtful solutions at the branch.

Responsibilities include meeting clients in person or by phone, educating them on Chase Mobile App and online banking, and collaborating with specialists to address complex financial needs while adhering to policies