Client-Focused Banking Associate: Sales & Service

Erie, PA; Erie (Erie County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Life

401K with company match

Paid Time Off & Holidays

Leave policies

Employee Assistance Program

Employee Health & Wellness Program

Special Loan and Deposit Rates

Job summary

ERIEBANK in Erie, PA seeks Universal Associates to deliver a personalized banking experience, greet clients, and uncover opportunities to tailor financial solutions. You will perform accurate transactions, open accounts, and support retail lending in a compliant, secure environment.

You will adhere to bank policies, meet performance targets for customer satisfaction and sales, and contribute to community outreach.

Qualifications

• Ability to read, comprehend, and interpret documents and write clearly.
• Proficient use of telephone systems, email, and basic computer programs.
• Ability to perform simple math and handle cash with accuracy.
• Strong problem solving and reasoning in standard situations.
• The position requires standing or sitting with mid-level physical activity.

Responsibilities

• Greet clients warmly and discuss needs to propose suitable products and services.
• Deliver an exceptional banking experience with accurate transactions and account openings.
• Support retail lending and adhere to security and compliance policies.
• Meet or exceed targets related to customer satisfaction and cross-sell.
• Contribute to community outreach and teamwork within the branch.

Skills

Language proficiency

Technology literacy

Mathematical ability

Reasoning ability

Customer focus

Job description

ERIEBANK in Erie, PA seeks Universal Associates to deliver a personalized banking experience, greet clients, and uncover opportunities to tailor financial solutions. You will perform accurate transactions, open accounts, and support retail lending in a compliant, secure environment.

You will adhere to bank policies, meet performance targets for customer satisfaction and sales, and contribute to community outreach.