Client-Focused Banking Associate

ERIEBANK; Erie (Erie County); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Job summary

ERIEBANK seeks a Universal Associate in Erie, PA to provide a specialized banking experience and empower recommendations for clients' financial needs.

You will greet clients, perform transactions, assist with account openings and retail lending while upholding bank policies and delivering superior service. Strong communication and numerical skills assist in achieving customer satisfaction and sales objectives.

Qualifications

• High school diploma or GED required; related experience preferred.
• Professional communication and interpersonal skills to write and speak effectively.
• Ability to learn core banking systems and processes.
• Flexible to perform essential duties and meet performance targets.

Responsibilities

• Greet clients warmly and engage in conversations to identify needs.
• Deliver an exceptional customer experience with every interaction.
• Process transactions accurately and support account openings and retail lending.
• Follow bank policies and procedures to ensure security and compliance.
• Aim to meet or exceed customer satisfaction and product sales targets.

Skills

Language skills

Technology skills

Mathematical skills

Reasoning ability

Physical demands

Education

High school diploma or GED

Job description

ERIEBANK seeks a Universal Associate in Erie, PA to provide a specialized banking experience and empower recommendations for clients' financial needs.

You will greet clients, perform transactions, assist with account openings and retail lending while upholding bank policies and delivering superior service. Strong communication and numerical skills assist in achieving customer satisfaction and sales objectives.