Client-Focused Banking Associate | Relationship Builder

NBMBAA; New Jersey; On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America in New Jersey seeks a customer-focused associate to engage clients in the lobby, educate on self-service banking, and process cash transactions accurately. You will explore financial goals with clients and connect them to suitable solutions.

The role requires strong communication, relationship-building, and the ability to work weekends. Flexible in-office expectations and location options support collaboration and career growth.

Qualifications

• High School diploma or GED required; some roles may accept equivalent.
• Bachelor’s or relevant associate’s degree preferred for advancement.
• Experience in financial services and knowledge of products is advantageous.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines, adhering to laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience and cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Relationship Building

Client Solutions Advisory

Prospecting

Pipeline Management

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America in New Jersey seeks a customer-focused associate to engage clients in the lobby, educate on self-service banking, and process cash transactions accurately. You will explore financial goals with clients and connect them to suitable solutions.

The role requires strong communication, relationship-building, and the ability to work weekends. Flexible in-office expectations and location options support collaboration and career growth.