Client-Focused Banking Advisor

TD; York (ME); On-site; USD 30,000 - 40,000; Full time

Job summary

TD Bank US in York, Maine seeks a Retail Banker I to assist customers with banking solutions and build lasting relationships. The role emphasizes consultative advice, product education, and delivering a Legendary Customer experience.

Responsibilities include handling standard teller transactions, identifying needs, and referring complex cases to specialists while adhering to TD policies and regulatory requirements.

Qualifications

• HS Diploma or GED required with ability to complete teller training on hire.
• 1+ years of customer-facing or sales experience preferred.
• Excellent communication skills with clear, concise information.
• Demonstrated ability to schedule and prioritize multiple tasks.

Responsibilities

• Deliver Legendary customer experience by helping customers and delivering advice.
• Educate customers on banking products and refer to appropriate team members.
• Handle teller tasks including deposits, transfers and basic transactions.
• Engage in proactive conversations to identify needs and opportunities.
• Build relationships and maintain product knowledge to assist customers.
• Utilize CRM tools to assess and respond to customer needs and referrals.
• Ensure compliance with policies and protect customer information.

Skills

Customer service

Sales

Education

HS Diploma or GED

Notary License (Preferred)

Job description

TD Bank US in York, Maine seeks a Retail Banker I to assist customers with banking solutions and build lasting relationships. The role emphasizes consultative advice, product education, and delivering a Legendary Customer experience.

Responsibilities include handling standard teller transactions, identifying needs, and referring complex cases to specialists while adhering to TD policies and regulatory requirements.