Banking Associate II: Customer Advisor & Accounts

TD Bank, N.A.; Portland (ME); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank, N.A. in Portland, Maine, is seeking a Banking Associate to perform everyday banking transactions, provide financial advice and educate customers on TD products and services. You will build trust through educational content, consultative support and proactive recommendations.

Role requires handling deposits, account openings and product referrals while maintaining compliance and quality service. Flexible hours and a focus on customer outcomes are essential.

Qualifications

• High school diploma or GED.
• 1 year experience working with customers.
• Excellent communication skills; ability to work during evenings, weekends and holidays as scheduled.
• Teller training and platform training are recommended; proficiency in Microsoft Office.

Responsibilities

• Provide legendary customer service while transacting, promoting, educating and referring TD Products to new and existing customers.
• Establish and nurture customer relationships through product knowledge and active listening.
• Manage wait times to meet with a Banker and schedule/cancel appointments as needed.
• Serve customers on teller line and platform, handling deposits, withdrawals and card issues.

Skills

Excellent communication

Strong organization

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank, N.A. in Portland, Maine, is seeking a Banking Associate to perform everyday banking transactions, provide financial advice and educate customers on TD products and services. You will build trust through educational content, consultative support and proactive recommendations.

Role requires handling deposits, account openings and product referrals while maintaining compliance and quality service. Flexible hours and a focus on customer outcomes are essential.