Client-Focused Banking Advisor

Bank of America; Camden (NJ); On-site; USD 71,635,000 - 76,705,000; Full time

Benefits offered by this job

Benefits eligible

Paid time off

Job summary

Bank of America in Camden, NJ is hiring for a Client Services Associate. The role focuses on engaging clients in the lobby, educating them on self-service banking, and processing cash transactions with accuracy to meet daily objectives.

You will build lasting relationships, collaborate with specialists in small business, lending and investments, manage center traffic and outbound calls, and ensure a high-quality client experience in a compliant, customer-first environment.

Qualifications

• Self-starter with strong work ethic and client-focused approach.
• Effective communicator with relationship-building skills.
• Able to learn new technology platforms and self-service tools.
• Willing to work weekends and extended hours.

Responsibilities

• Engages clients in the lobby to educate and assist with transactions.
• Processes cash transactions accurately for clients.
• Builds relationships to meet financial needs.
• Grows knowledge by partnering with experts in small business, lending, investments.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience while adhering to laws and regulations.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Camden, NJ is hiring for a Client Services Associate. The role focuses on engaging clients in the lobby, educating them on self-service banking, and processing cash transactions with accuracy to meet daily objectives.

You will build lasting relationships, collaborate with specialists in small business, lending and investments, manage center traffic and outbound calls, and ensure a high-quality client experience in a compliant, customer-first environment.