Client-Focused Banker: Service & Tech Solutions

JPMorgan Chase & Co.; Ocala (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker in Ocala, FL to deliver welcoming, high-quality service and support clients across banking needs. You will greet visitors, assist with new accounts, and guide customers through digital tools like mobile banking and online platforms to enhance their experience.

The role emphasizes building trusted relationships, educating clients on products, and collaborating with team members to meet branch goals while upholding regulatory requirements.

Qualifications

• High school diploma or GED required.
• Experience in client service or banking preferred.
• Excellent communication and interpersonal skills.
• Ability to learn banking products quickly and accurately.
• Cash handling experience preferred.
• Team player with strong attention to detail.

Responsibilities

• Greet clients and create a welcoming environment in the branch.
• Open new accounts and service existing ones following policies.
• Educate clients on technology self-service options like mobile apps.
• Build trusted relationships by listening and solving problems.
• Assist with daily branch operations and cash handling as needed.

Skills

Client service

Relationship building

Communication

Problem solving

Adaptability

Cash handling

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker in Ocala, FL to deliver welcoming, high-quality service and support clients across banking needs. You will greet visitors, assist with new accounts, and guide customers through digital tools like mobile banking and online platforms to enhance their experience.

The role emphasizes building trusted relationships, educating clients on products, and collaborating with team members to meet branch goals while upholding regulatory requirements.