Client-Focused Banker | Growth, Service & Cross-Sell

WesBanco Bank Inc.; Kent (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Personal Banker to provide exceptional customer service, discuss banking needs with customers, and actively cross-sell products. You will engage in outbound calls for onboarding and prospecting, while supporting daily branch operations and community activities.

The role emphasizes relationship building, meeting sales targets, and collaboration with the Banking Center Manager to grow the customer base.

Qualifications

• Provide excellent customer service while identifying banking needs and cross-selling products.
• Meet and exceed sales goals for loans, deposits and referrals with colleagues.
• Maintain policies, procedures, and security; complete compliance training promptly.

Responsibilities

• Meet with customers to discuss banking needs in person and by phone.
• Proactively initiate outbound calls for onboarding and prospecting Retail customers.
• Cross-sell bank products and services to build relationships and drive revenue.
• Assist Banking Center Manager with outside sales and community activities.

Skills

Customer service

Sales & cross-selling

Relationship building

Outbound calling

Education

High school diploma

Tools

Microsoft Outlook 365

Banking software

Job description

WesBanco Bank Inc. is seeking a Personal Banker to provide exceptional customer service, discuss banking needs with customers, and actively cross-sell products. You will engage in outbound calls for onboarding and prospecting, while supporting daily branch operations and community activities.

The role emphasizes relationship building, meeting sales targets, and collaboration with the Banking Center Manager to grow the customer base.