Client-Focused Banker: Build Relationships & Tech Solutions

JPMorgan Chase; Overland Park (KS); On-site; USD 36,000 - 48,000; Full time

Job summary

JPMorgan Chase Chase branch in Overland Park, Kansas seeks an Associate Banker to deliver welcoming, attentive service and guide clients to banking solutions using Chase Mobile App and online channels.

You will build trusted client relationships, assist with account openings, educate customers on everyday transactions, and collaborate with branch teams to meet financial goals while adhering to bank policies.

Qualifications

• Ability to put clients first and exceed expectations by delivering attentive and friendly service.
• Ability to build trusted relationships through genuine care and concern.
• Ability to engage clients, communicate clearly, and understand their needs.
• Ability to resolve client issues quickly with attention to detail.
• Ability to collaborate with the team to deliver seamless service.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and perform account servicing while complying with policies and regulatory requirements.
• Educate clients on day-to-day banking and technology self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful client relationships by listening, asking questions, and offering product solutions.
• Perform branch operations and cash handling in accordance with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

JPMorgan Chase Chase branch in Overland Park, Kansas seeks an Associate Banker to deliver welcoming, attentive service and guide clients to banking solutions using Chase Mobile App and online channels.

You will build trusted client relationships, assist with account openings, educate customers on everyday transactions, and collaborate with branch teams to meet financial goals while adhering to bank policies.