Client-Focused Administrative Assistant (Front Desk/Billing)

Elevate; City of Rochester (NY); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

401(k) plan

Generous PTO

Paid firm holidays

Discretionary performance bonus

Job summary

Elevate is seeking an Administrative Assistant at our Rochester, NY partner firm. The role supports daily office operations and serves as the first point of contact for clients, delivering a positive client experience.

You will handle scheduling, billing support, document management, and general office tasks in a fast-paced professional environment, with on-site hours Monday–Friday, 9:00 AM–5:00 PM, including peak tax periods.

Qualifications

• Two or more years of administrative, receptionist, customer service, or office support experience preferred.
• Experience in a professional services environment is a plus.
• Strong communication and organizational skills.

Responsibilities

• Greet and assist clients at the front desk in a professional and welcoming manner.
• Manage front reception and be the primary contact for in-person visitors.
• Answer calls and respond to client inquiries by phone or email.

Skills

Administrative experience

Customer service

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Elevate is seeking an Administrative Assistant at our Rochester, NY partner firm. The role supports daily office operations and serves as the first point of contact for clients, delivering a positive client experience.

You will handle scheduling, billing support, document management, and general office tasks in a fast-paced professional environment, with on-site hours Monday–Friday, 9:00 AM–5:00 PM, including peak tax periods.