Client-First Relationship Banker Associate

NBT Bancorp Inc.; Village of Millerton (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Generous Paid Time Off

Parental Leave

Medical Coverage

Dental and Vision Coverage

HSA employer contributions

401(k) with employer matching

Pension plan

Tuition Reimbursement

Employee Assistance Program

Life Insurance

Voluntary Benefits

Job summary

NBT Bank hires a Relationship Banking Associate in New York to deliver high-quality customer service and accurately process routine transactions, while identifying opportunities to refer customers to business partners. The role may involve in-person or phone interactions and supports basic deposit opening.

Required is a High School Diploma or equivalent with at least one year in banking or related customer service experience, plus strong communication and teamwork skills.

Qualifications

• High School Diploma or Equivalent required.
• Minimum one year experience in related banking positions or equivalent sales/customer service experience.
• Excellent listening and communication skills with ability to identify needs and opportunities.

Responsibilities

• 65% Processes routine transactions and account servicing with high accuracy per policy.
• 25% Identifies customer opportunities, conducts sales & service calls, and refers to appropriate partners.
• 5% Participates in community events (CRA-related).
• 5% Performs other duties as assigned.

Skills

Excellent listening

Communication skills

Sales orientation

Problem solving

Team player

Proficient computer skills

Education

High School Diploma or Equivalent

Job description

NBT Bank hires a Relationship Banking Associate in New York to deliver high-quality customer service and accurately process routine transactions, while identifying opportunities to refer customers to business partners. The role may involve in-person or phone interactions and supports basic deposit opening.

Required is a High School Diploma or equivalent with at least one year in banking or related customer service experience, plus strong communication and teamwork skills.