Client-First Office Administrator for Agent Support

Integrity Marketing Group; Wisconsin; Hybrid; USD 36,000 - 48,000; Full time

Job summary

Integrity Marketing Group is seeking an Office Administrator to be the first point of contact for clients and to support the agent team with essential administrative tasks. The role focuses on professional client interaction, data accuracy, and efficient office operations.

The ideal candidate will be organized, friendly, and thrive in a fast-paced environment while maintaining a positive and helpful demeanor. This position offers opportunities for growth within a nationwide organization.

Qualifications

• Experience providing front-line office support and client service.
• Strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.

Responsibilities

• Answer and screen incoming calls in a professional manner.
• Provide first-line service to clients and direct inquiries to the right team.
• Take accurate messages and ensure timely follow-up.
• Assist agents with administrative tasks including documents, scanning, filing, and mailing.
• Coordinate appointments, meetings, and office resources.
• Maintain organized office supplies and common areas.
• Greet walk-in clients and manage mail and deliveries.
• Data entry and accurate client/office record maintenance.

Skills

Customer service

Communication

Organization

Data entry

Job description

Integrity Marketing Group is seeking an Office Administrator to be the first point of contact for clients and to support the agent team with essential administrative tasks. The role focuses on professional client interaction, data accuracy, and efficient office operations.

The ideal candidate will be organized, friendly, and thrive in a fast-paced environment while maintaining a positive and helpful demeanor. This position offers opportunities for growth within a nationwide organization.