Client-First Banking Teller

Fifth Third; Muskegon, Northern (MI, KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Fifth Third Bank in Muskegon, MI is seeking a CSR/Teller to deliver exceptional customer service at the Apple Avenue location. You will assist customers, handle daily cash operations, and maintain confidentiality while upholding bank policies and procedures.

You will collaborate with the platform team, respond promptly to inquiries, and refer customers to bankers and business partners for consultative conversations to deepen relationships.

Qualifications

• High school diploma or GED.
• Cash handling experience.
• Comfortable interacting with the public.
• Knowledge of retail policies and procedures.
• Flexible scheduling required.

Responsibilities

• Deepen relationships with customers and guide them to financial solutions.
• Provide follow-up to customer questions and address issues.
• Respond promptly to correspondence to keep lines of communication open.
• Maintain confidentiality of customer information.
• Follow the Bancorp Code of Business Conduct and Ethics and related policies.

Skills

Customer service

Cash handling

Public interaction

Communication

Problem solving

Education

High school diploma/GED

Job description

Fifth Third Bank in Muskegon, MI is seeking a CSR/Teller to deliver exceptional customer service at the Apple Avenue location. You will assist customers, handle daily cash operations, and maintain confidentiality while upholding bank policies and procedures.

You will collaborate with the platform team, respond promptly to inquiries, and refer customers to bankers and business partners for consultative conversations to deepen relationships.