Client-First Banking Associate for Personal Finance & Tech

JPMorgan Chase; Provo (UT); On-site; USD 42,000 - 62,000; Full time

Job summary

JPMorgan Chase in Provo, UT seeks an Associate Banker to deliver welcoming, attentive service and build trusted client relationships. You will open new accounts, educate clients on digital tools, and collaborate with the team to meet branch goals.

The role emphasizes accurate product knowledge, regulatory compliance, and a friendly, client-first approach in a fast-paced banking environment.

Qualifications

• High school diploma or GED equivalent.
• Ability to learn products, services, and procedures quickly.
• Experience in client service or similar role is preferred.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with friendly service.
• Account servicing, maintenance, and opening new accounts in compliance with policies and regulations.
• Assist clients with day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, showing empathy, and sharing product knowledge.
• Handle branch operations and cash devices while following bank policies.

Skills

Client service experience

Relationship building

Communication skills

Team collaboration

Learning quickly

Education

High school diploma or GED

Job description

JPMorgan Chase in Provo, UT seeks an Associate Banker to deliver welcoming, attentive service and build trusted client relationships. You will open new accounts, educate clients on digital tools, and collaborate with the team to meet branch goals.

The role emphasizes accurate product knowledge, regulatory compliance, and a friendly, client-first approach in a fast-paced banking environment.