Client-First Banking Associate | Build Relationships & Tech Help

JPMorganChase; Hayward (CA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health care coverage

On-site wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

JPMorganChase is seeking an Associate Banker in Hayward, CA to deliver welcoming, attentive service and build trusted relationships with clients. You will use Chase Mobile App, Chase.com, and in-branch technology to enable seamless banking and financial solutions while meeting regulatory requirements.

This role emphasizes hospitality, teamwork, and helping clients reach their financial goals. You will open accounts, service existing ones, and educate customers on digital tools, providing a

Qualifications

• High school diploma or GED required.
• Customer service experience preferred.
• Ability to build trusted relationships with clients.
• Clear communication with clients and team.
• Ability to resolve client issues with attention to detail.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
• Open new accounts and service existing ones while following policies and procedures.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and Chase.com.
• Build relationships via active listening and collaborative teamwork to meet client goals.
• Handle branch operations and maintain compliance with bank policies.

Skills

Client service

Relationship building

Communication

Team collaboration

Attention to detail

Education

High school diploma or GED

Tools

Cash handling

Job description

JPMorganChase is seeking an Associate Banker in Hayward, CA to deliver welcoming, attentive service and build trusted relationships with clients. You will use Chase Mobile App, Chase.com, and in-branch technology to enable seamless banking and financial solutions while meeting regulatory requirements.

This role emphasizes hospitality, teamwork, and helping clients reach their financial goals. You will open accounts, service existing ones, and educate customers on digital tools, providing a