Client-First Banking Associate | Tech-Savvy Service

JPMorganChase; Oakland (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health care benefits

Retirement savings plan

Tuition reimbursement

Mental health resources

Job summary

JPMorganChase is hiring an Associate Banker in Oakland to welcome clients, assist with transactions, and open new accounts. You will guide clients to digital tools like Chase Mobile App and Chase.com to meet their needs and expand banking relationships.

The role focuses on delivering excellent service, building trust, and collaborating with team members to provide financial solutions. A high school diploma or GED is required, with banking experience preferred.

Qualifications

• High school diploma or GED required.
• Prior client service or banking experience preferred.
• Ability to explain financial products and services clearly.
• Willingness to learn and adapt to technology and tools.

Responsibilities

• Greet clients and create a welcoming branch environment.
• Assist with day-to-day transactions and open new accounts.
• Educate clients on Chase mobile app, Chase.com and ATMs for self-service.
• Build trusted client relationships by listening, asking questions, and offering solutions.
• Perform branch operations in alignment with policies and procedures.

Skills

Client service

Relationship building

Communication

Teamwork

Attention to detail

Tech literacy

Education

High school diploma or GED

Job description

JPMorganChase is hiring an Associate Banker in Oakland to welcome clients, assist with transactions, and open new accounts. You will guide clients to digital tools like Chase Mobile App and Chase.com to meet their needs and expand banking relationships.

The role focuses on delivering excellent service, building trust, and collaborating with team members to provide financial solutions. A high school diploma or GED is required, with banking experience preferred.