Client-First Banking Associate

JPMorganChase; Greenwood (IN); On-site; USD 42,000 - 66,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients in the branch and deliver attentive service. You will greet clients, manage lobby flow, open new accounts, and ensure compliance with policies and regulatory requirements.

You will build trusted relationships by listening to client needs, explaining products, and collaborating with team members to help clients meet their financial goals using Chase Mobile App, Chase.com, and ATMs.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to resolve client issues with attention to detail.
• Ability to learn products, services, and procedures quickly.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones.
• Educate clients on daily banking and tech self-service options.
• Build relationships by listening, asking questions, and cross-selling solutions.
• Perform branch operations while following policies and regulatory requirements.

Skills

Client service experience

Strong communication

Relationship building

Problem solving

Teamwork

Technology literacy

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients in the branch and deliver attentive service. You will greet clients, manage lobby flow, open new accounts, and ensure compliance with policies and regulatory requirements.

You will build trusted relationships by listening to client needs, explaining products, and collaborating with team members to help clients meet their financial goals using Chase Mobile App, Chase.com, and ATMs.