Client-First Banking Associate

JP Morgan Chase; Fort Worth (TX); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Chase is seeking branch staff in Fort Worth to deliver welcoming service, help clients with everyday banking, and guide customers through digital tools. You will greet visitors, manage appointments, and support day-to-day transactions while upholding security and regulatory standards.

You will educate clients about Chase mobile and online banking, open accounts, and assist with servicing needs. Join a collaborative team focused on exceptional client experiences and tailored financial solutions.

Qualifications

• Experience in client service or equivalent roles.
• Strong communication and listening skills; greet and assist clients.
• Ability to follow policies and regulations.
• Willingness to learn banking products and procedures.
• Detail-oriented with accurate cash handling.

Responsabilités

• Create a welcoming environment by greeting clients as they enter the branch and managing lobby flow, leveraging a tablet to check clients into the waiting queue and schedule meetings.
• Exceed client expectations by servicing accounts, maintaining relationships, and opening new accounts while adhering to policies and regulatory requirements.
• Educate clients on day-to-day banking and self-service options using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge, collaborating with team to reach financial goals.
• Perform branch operations, including cash devices and handling, while following bank policies.

Connaissances

Client service

Relationship building

Effective communication

Team collaboration

Learning banking products

Formation

High school diploma or GED

Description du poste

Chase is seeking branch staff in Fort Worth to deliver welcoming service, help clients with everyday banking, and guide customers through digital tools. You will greet visitors, manage appointments, and support day-to-day transactions while upholding security and regulatory standards.

You will educate clients about Chase mobile and online banking, open accounts, and assist with servicing needs. Join a collaborative team focused on exceptional client experiences and tailored financial solutions.