Client-First Banker: Tech-Savvy Service & Solutions

JPMorgan Chase & Co.; Dallas (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Chase in Dallas seeks an Associate Banker to deliver hospitality-driven service and build trusted client relationships using digital banking tools. You will guide customers through everyday transactions, educate them on Chase Mobile App and online platforms, and support branch operations with accuracy.

The role emphasizes welcoming service, teamwork, and adherence to regulatory requirements to help clients reach their financial goals in a community-focused branch.

Qualifications

• High school diploma or GED required.
• Client service experience or comparable experience required.
• Ability to learn products, services and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet and scheduling meetings.
• Provide account servicing and maintenance and open new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and Chase.com.
• Build trusted relationships through active listening, empathy and product knowledge to help clients achieve financial goals.
• Perform branch operations and assist with cash devices while adhering to bank policies.

Skills

Client service

Relationship building

Communication

Empathy

Teamwork

Product knowledge

Attention to detail

Learning new products

Education

High school diploma or GED

Job description

Chase in Dallas seeks an Associate Banker to deliver hospitality-driven service and build trusted client relationships using digital banking tools. You will guide customers through everyday transactions, educate them on Chase Mobile App and online platforms, and support branch operations with accuracy.

The role emphasizes welcoming service, teamwork, and adherence to regulatory requirements to help clients reach their financial goals in a community-focused branch.