Client-First Banker: Tech-Savvy Financial Guide

JPMorganChase

Rossford (OH)

On-site

USD 42,000 - 54,000

Full time

14 days+

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Job summary

Chase is seeking an Associate Banker to deliver hospitality, build trusted client relationships, and promote product knowledge using digital banking tools. You will help clients achieve financial goals through attentive service and collaboration with branch teammates.

You will welcome clients, assist with accounts, walk them through self-service options like Chase Mobile App and Chase.com, and ensure compliance with all policies and regulatory requirements in a fast-paced branch setting.

Qualifications

Ability to put clients first and exceed their expectations.
Ability to build trusted relationships with clients.
Ability to engage clients and understand their needs.
Ability to resolve client issues with attention to detail.
Ability to collaborate with the team to deliver seamless service.
Ability to quickly and accurately learn products, services, and procedures.
Client service experience or comparable experience.
High school diploma or GED equivalent.

Responsibilities

Create a welcoming environment by greeting clients and managing lobby flow.
Provide account servicing, maintenance, and new account opening while following policy.
Educate clients on day-to-day banking and digital self-service options.
Build relationships by listening, asking questions, and collaborating with the team.
Handle branch operations and cash devices in compliance with procedures.