Client-First Banker: Tech-Savvy Financial Solutions

JPMorgan Chase & Co.

Myrtle Beach (SC)

On-site

USD 42,000 - 54,000

Full time

7 days ago

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Job summary

JPMorgan Chase & Co. in Myrtle Beach, SC, is seeking an Associate Banker to welcome clients, deliver attentive service, and help them achieve financial goals by using our latest banking solutions and digital tools.

You will greet clients, assist with account servicing and openings, educate on Chase Mobile App and online banking, and work with branch teammates to build trusted relationships and provide a seamless client experience.

Qualifications

Ability to put clients first and exceed their expectations.
Ability to build trusted relationships.
Ability to engage clients—communicating clearly and politely.
Ability to quickly and accurately learn products, services, and procedures.
Client service experience or comparable experience.
High school diploma or GED equivalent.

Responsibilities

Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.