Client-First Banker: Tech-Savvy Banking & Solutions

Fairygodboss; Houston (TX); On-site; USD 42,000 - 70,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients and deliver attentive service using modern banking tools to help customers reach their financial goals. You will greet clients, manage lobby flow with a tablet, and assist with day-to-day transactions while staying compliant.

You will open new accounts and support servicing, collaborating with the branch team to exceed client expectations. Strong communication, empathy, and product knowledge are essential to build trusted relationships.

Qualifications

• Client-first mindset with attentive, friendly service.
• Ability to build trusted relationships with clients.
• Strong communication to understand and help clients.
• Problem-solving with attention to detail.
• Team-focused approach to deliver seamless service.
• Quickly and accurately learn products, services, procedures.
• High school diploma or GED equivalent.
• Customer service experience or comparable experience.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self‑service options such as leveraging the Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions with the team.
• Perform branch operations, which may include managing cash devices while adhering to all bank policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Learning quickly

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients and deliver attentive service using modern banking tools to help customers reach their financial goals. You will greet clients, manage lobby flow with a tablet, and assist with day-to-day transactions while staying compliant.

You will open new accounts and support servicing, collaborating with the branch team to exceed client expectations. Strong communication, empathy, and product knowledge are essential to build trusted relationships.