Client-First Banker & Relationship Specialist

Aumni; Euclid (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted client relationships in a branch environment. You will assist with account openings, servicing, and guiding customers through Chase Mobile App, Chase.com, and ATMs to meet their financial needs.

You will collaborate with branch colleagues to achieve goals, handle cash devices securely, and ensure compliance with bank policies and regulatory requirements, while upholding Chase's hospitality-driven

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to resolve client issues with attention to detail.
• Ability to collaborate with a team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and perform account servicing in compliance with policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations including cash devices in line with procedures.

Skills

Client service experience

Relationship building

Clear communication

Problem solving

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted client relationships in a branch environment. You will assist with account openings, servicing, and guiding customers through Chase Mobile App, Chase.com, and ATMs to meet their financial needs.

You will collaborate with branch colleagues to achieve goals, handle cash devices securely, and ensure compliance with bank policies and regulatory requirements, while upholding Chase's hospitality-driven