Client-First Banker: Relationship Builder & Tech Solver

Next Frontier Capital; Bonney Lake (WA); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, friendly service while guiding clients through banking solutions. You will greet clients, manage the lobby, and support onboarding and account servicing.

The role emphasizes building trusted relationships and educating customers on digital channels such as Chase Mobile App and Chase.com. Strong communication and a client-focused mindset are essential.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and deliver attentive service.
• Ability to build trusted relationships and communicate clearly.
• Ability to learn products, services, and procedures quickly.
• Holds a high school diploma or GED.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and maintenance, open new accounts, and comply with policies.
• Educate clients on day-to-day banking and digital self-service tools.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations including cash devices in line with policies.

Skills

Client service experience

Relationship building

Communication

Team collaboration

Attention to detail

Tech-savvy with mobile banking

Education

High school diploma or GED

Tools

Cash handling

Job description

Chase is seeking an Associate Banker to deliver welcoming, friendly service while guiding clients through banking solutions. You will greet clients, manage the lobby, and support onboarding and account servicing.

The role emphasizes building trusted relationships and educating customers on digital channels such as Chase Mobile App and Chase.com. Strong communication and a client-focused mindset are essential.