Client-First Banker: Hospitality & Banking Solutions

JPMorgan Chase & Co.; New York (NY); On-site; USD 27,000 - 48,000; Part time

Job summary

JPMorgan Chase & Co. in Brooklyn, NY is seeking an Associate Banker on a part-time basis. You will greet clients, open accounts, and guide customers through banking technology, while delivering friendly, proactive service.

You will build trusted relationships, educate clients on products, and collaborate with branch teammates to help clients achieve their financial goals. This role requires English and Cantonese fluency and a high school diploma.

Qualifications

• High school diploma or GED required.
• Fluent in English and Cantonese.
• Strong client service and communication skills.
• Ability to build trusted relationships and educate clients.
• Detail-oriented with knowledge of banking procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new accounts per policy.
• Educate clients on banking transactions and self-service options like mobile app and ATMs.
• Build relationships through active listening and collaborative teamwork to reach financial goals.
• Perform branch operations including cash devices while following bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Fluent English & Cantonese

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Brooklyn, NY is seeking an Associate Banker on a part-time basis. You will greet clients, open accounts, and guide customers through banking technology, while delivering friendly, proactive service.

You will build trusted relationships, educate clients on products, and collaborate with branch teammates to help clients achieve their financial goals. This role requires English and Cantonese fluency and a high school diploma.