Client-First Banker | Growth, Tech-Savvy Service Pro

JPMorganChase; Corona (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

JPMorganChase in Corona, CA is seeking an Associate Banker to deliver welcoming, attentive service and help clients meet their financial goals using the latest banking solutions.

You will build trusted client relationships, educate customers on products, and partner with the branch team to ensure seamless experiences while complying with policies. This role focuses on client care, accurate transactions, and proactive problem resolution.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet and scheduling tools.
• Exceed client expectations by servicing accounts, maintaining relationships, and opening new accounts in compliance with policies.
• Educate clients on day-to-day banking through Chase Mobile App, Chase.com, and ATMs to enable self-service anywhere.
• Build meaningful relationships by listening, asking questions, and collaborating with branch teammates to reach financial goals.
• Handle branch operations such as cash devices and ATMs while following bank procedures.

Skills

Client-first service

Relationship building

Clear communication

Problem solving

Team collaboration

Quick learner

Education

High school diploma or GED equivalent

Job description

JPMorganChase in Corona, CA is seeking an Associate Banker to deliver welcoming, attentive service and help clients meet their financial goals using the latest banking solutions.

You will build trusted client relationships, educate customers on products, and partner with the branch team to ensure seamless experiences while complying with policies. This role focuses on client care, accurate transactions, and proactive problem resolution.