Client-First Banker: Build Trust & Tech Solutions

JPMorganChase; Winfield (IL); On-site; USD 40,000 - 56,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker in Winfield, IL to deliver exceptional client experiences and brand-aligned hospitality in a branch setting. You will build trusted relationships, share product knowledge, and help clients achieve financial goals using Chase’s banking solutions and digital tools.

You will operate in a customer-focused environment, guiding clients through account servicing, new accounts, and daily banking activities while adhering to policies and procedures.

Qualifications

• Experience in delivering attentive, friendly service to clients.
• Ability to build trusted relationships with clients.
• Clear, polite communication to understand and help clients.
• Ability to resolve client issues quickly with attention to detail.
• Collaborate with branch team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations with account servicing and new accounts opening.
• Educate clients on day-to-day banking and self-service options.
• Build relationships by listening, empathizing, and sharing product knowledge.
• Perform branch operations including cash handling in line with policies.

Skills

Client service

Relationship building

Communication

Team collaboration

Problem solving

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker in Winfield, IL to deliver exceptional client experiences and brand-aligned hospitality in a branch setting. You will build trusted relationships, share product knowledge, and help clients achieve financial goals using Chase’s banking solutions and digital tools.

You will operate in a customer-focused environment, guiding clients through account servicing, new accounts, and daily banking activities while adhering to policies and procedures.