Client-First Banker: Build Relationships & Tech Solutions

Aumni; Pasadena (CA); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Tuition assistance

Job summary

Chase is seeking an Associate Banker in Pasadena, CA to deliver welcoming, attentive service and build trusted client relationships. You will greet clients, assist with opening accounts, and guide customers through Chase’s digital tools including the Chase Mobile App and online banking.

You will operate in a branch environment, uphold regulatory requirements, and collaborate with teammates to meet clients’ financial goals while providing a positive, inclusive banking experience.

Qualifications

• Provides attentive customer service in a banking environment.
• Ability to open new accounts and educate clients on products.
• Familiarity with Chase Mobile App and digital banking tools.
• Follows policies and regulatory requirements.

Responsibilities

• Create a welcoming environment by greeting clients entering the branch and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones while complying with policies and regulatory requirements.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships through active listening, empathy, and product knowledge; collaborate with branch team.
• Perform branch operations including cash handling in line with bank policies.

Skills

Client service excellence

Relationship building

Communication

Problem solving

Team collaboration

Technology aptitude

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Pasadena, CA to deliver welcoming, attentive service and build trusted client relationships. You will greet clients, assist with opening accounts, and guide customers through Chase’s digital tools including the Chase Mobile App and online banking.

You will operate in a branch environment, uphold regulatory requirements, and collaborate with teammates to meet clients’ financial goals while providing a positive, inclusive banking experience.