Client-First Banker: Build Relationships & Solutions

Next Frontier Capital; Rockford (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality and a customer-first mindset. You will deliver exceptional client experiences, educate clients on banking solutions, and collaborate with branch teammates to help clients achieve their financial goals.

The role emphasizes greeting clients, handling account servicing, and leveraging Chase Mobile App and Chase.com to meet needs. A high school diploma or GED is required, with opportunities to grow within a large financial

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to engage clients with clear, polite communication.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations with account servicing and new account openings.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations, including cash devices in accordance with policies.

Skills

Client service

Relationship building

Communication

Product knowledge

Learn quickly

Team collaboration

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality and a customer-first mindset. You will deliver exceptional client experiences, educate clients on banking solutions, and collaborate with branch teammates to help clients achieve their financial goals.

The role emphasizes greeting clients, handling account servicing, and leveraging Chase Mobile App and Chase.com to meet needs. A high school diploma or GED is required, with opportunities to grow within a large financial