Client-Facing Receptionist – Training, Growth & PTO

gobravvo; Latham (NY); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

PTO

Retirement plan

On-the-job training

Career growth

Job summary

State Farm independent contractor agent in Latham, NY is seeking a Receptionist to be the first point of contact for clients, visitors, and partners. This role supports daily operations and delivers exceptional customer experiences in a friendly, professional office.

The position offers training to learn insurance industry basics, licensing steps if needed, and opportunities for growth within the agency. Strong communication, organization, and multitasking are essential.

Qualifications

• Willingness to obtain Property and Casualty insurance license.
• Excellent communication and listening skills.
• Ability to multi-task and manage time effectively.

Responsibilities

• Provide product and service information to customers accurately.
• Manage inbound and outbound calls and route to team members.
• Handle customer complaints with solutions and follow-up.
• Maintain accurate records of customer interactions and documents.
• Support day-to-day administrative tasks and data entry.
• Collaborate with team to ensure seamless office operations.

Skills

Phone handling

Active listening

Customer service

Multitasking

Communication

Organization

Job description

State Farm independent contractor agent in Latham, NY is seeking a Receptionist to be the first point of contact for clients, visitors, and partners. This role supports daily operations and delivers exceptional customer experiences in a friendly, professional office.

The position offers training to learn insurance industry basics, licensing steps if needed, and opportunities for growth within the agency. Strong communication, organization, and multitasking are essential.